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    • Call the LloydsLink online Help Desk

      0808 202 1390

     
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    LloydsLink Service Messages

     

  • 1) LloydsLink Online closure New Message 

     02 September  


    This Lloydslink Online service is closing later this year. We’ve contacted all service administrators to let them know. Please contact your administrator for further information or contact the Lloydslink helpdesk.

     

     

    2) Payments to Canada and Bahrain New Message    

    01 July  


    Both Canada and Bahrain require additional information when making payments.


    Your payment will be rejected if this information is not included:

    • Canada: must include the full beneficiary name, address and a transit code

      The transit code is 16 digits. Enter it in the 'Beneficiary Account Number' field. It starts with zero and looks like "0YYYXXXXXZZZZZZZ" where:

      YYY = Institution Code
      XXXXX = Routing Code
      ZZZZZZZ = Account Number


    • Bahrain: must include a purpose of payment code 
       
      POP (purpose of payment) code. Enter it in the 1st line of the Payment reference field. You can find the list here: Purpose of payment codes for Bahrain 

     

     

    3) PROTECT YOUR CARD READER CODES New Message 

    10 September  


    Card reader codes allow you to make payments from your account.

     

    We'll never ask for your RESPOND code by email, phone or when you log on.

     

     To help keep your business account safe, never share a RESPOND code with anyone.

     

     You can get more advice on how to keep your business safe on our Security Centre .

     

     You should report any scam attempts to the Online Helpdesk on:

    0808 202 1390

    For LloydsLink Online, select option 2 between 8am and 6pm. At any other time, it’s option 4.

    or

    +44 2074 812 614 from a mobile or from abroad.

     

     

    4) HOW TO PROTECT YOUR PAYMENTS New Message 

    10 September  


    If you set up Dual Approval, more than one person will need to approve a payment. This is a good way to protect your payments from scams.

     

    To do this, your Service Administrator needs to turn off Self Approval and turn on Freeze Batch 

     

    You can find a step by step guide on how they can do this here.

     

     

  • LloydsLink Online login screen 

     

     Calls to 0345 numbers will cost no more than a UK national rate call to ‘01/02’ numbers .

    0870 numbers: Calls provided by BT will be charged at up to 8 pence per minute at all times. A call set-up fee of 3 pence per call applies to calls from residential lines.

    Mobile and other providers' EUR(TM) charges may vary. Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

     

9/21/2021 2:53:21 PM