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    • Call the LloydsLink online Help Desk

      0345 900 2070


    LloydsLink Service Messages



    13 January  

    TravelLink will be unavailable for the foreseeable future due to a technical issue with our 3rd party supplier.

    We apologise for any inconvenience caused and will inform you once TravelLink is available for orders.



    2) PROTECT YOUR PAYMENTS New Message     

    17 January 

    Most fraud occurs when only one person controls the end to end payment process. If this can be managed within your business we recommend 

    Set up Dual Approval: All payments need to be authorised by 2 people who have logged in separately, giving you an extra layer of control.     
    Disable Self Approval and activate Freeze Batch: Disabling Self Approval and activating freeze batch within account management ensures a minimum of two individuals are involved in payment creation / approval, reducing the possibility of fraud.    

    If you think either of these features would be useful within your business please ask your Service Administrator to set it up.  For step by step guidance on how to set this up please click here.  




    17 January  

     Fraudsters adjust their attacks to exploit the weakest part of any security system. We constantly review our systems to stay ahead of the fraudsters, but you need to keep up to date as well.

     How to Stay Ahead

    • It is important that you regularly visit the website of the company which produces your operating system (e.g. Windows), browser (e.g. Internet Explorer) and applications (e.g. Adobe Acrobat) to check for any patches or updates they may have issued.
    • Review your systems on a regular basis to identify any security vulnerabilities so fraudsters cannot exploit the weakest part.
    • We strongly recommend that your company install firewall technology, anti-virus and anti spy-ware software on all PCs or laptops that access the Internet.

    All suspicious activity should be reported to the LloydsLink online Helpdesk on 0345 900 2070 between 8:00 – 18:00 Monday to Friday.

    To report fraudulent payments outside of these hours, please contact our out of hours Fraud Team on 0800 917 7017 (+44 2074 812 614 from a mobile or outside the UK).



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     Calls to 0345 numbers will cost no more than a UK national rate call to ‘01/02’ numbers .

    0870 numbers: Calls provided by BT will be charged at up to 8 pence per minute at all times. A call set-up fee of 3 pence per call applies to calls from residential lines.

    Mobile and other providers' EUR(TM) charges may vary. Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.


1/27/2020 2:54:01 PM