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    • Call the LloydsLink online Help Desk

      0808 202 1390

     
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    LloydsLink Service Messages

     

  • 1) Payments to Canada New Message    

    25 May  


    From 1st June all payments to Canada must have the FULL beneficiary name and address. PO box numbers are not accepted.


    If this information is not completed correctly your payment cannot be processed.

     

     

    2) BANK HOLIDAY PROCESSING TIMES New Message 

    25 May  


    Please note that Monday 31 May is a UK non-processing day, which means that certain processing timescales will apply for transfers and payments.

    Please see the table below for processing dates for Bacs payments throughout the holiday period:

     

    BACS Payment Value Date      Last Processing Date     
    Fri 28 May  Wed 26 May
    Tue 1 June Thu 27 May
    Wed 2 June Fri 28 May

     


    The helpdesk will be closed on the Bank Holidays with normal service resuming on Tue 1 June at 08:00


     

     

    3) How to stay safe from scam emails New Message    

    21 May  


    Fraudsters can send emails that pretend to be from us or other well-known companies.


    But you can tell if it’s a scam if it:

    • Asks for personal or banking details.
    • Has spelling mistakes.
    • Greets you as Dear Customer or similar.
    • Asks you to click on a link or attachment. Don’t click unless you know the email is safe.

    We’ll never send an email that asks you to enter your logon, account or personal details.


    If you get a scam email, please attach it to a message and send to: emailscams@lloydsbanking.com


    You should then delete it


    You can get more advice on how to keep your business safe on our Security Centre. 

     

     

    4) How to stay safe from scam pop-ups New Message    

    21 May  


    When you bank online, please look out for scam pop-ups that:

    • Say 'please wait…'
    • Ask another user to login.
    • Tell you 'maintenance' is taking place.

    We’ll never take the site down during working hours, or put this type of message on the logon screen. Your Service Message will tell you about any breaks in service.


    You should report unusual pop-ups to the Online Helpdesk on: 0808 202 1390

    For LloydsLink Online, select option 2 between 8am and 6pm. At any other time, it’s option 4.

    Or +44 2074 812 614 from a mobile or from abroad .


    You can get more advice on how to keep your business safe on our Security Centre. 

     

     

    5) TravelLink - change to next day delivery cut off times     

    19 October   


    TravelLink service is fully available however it's been necessary to make a change to published cut off times.

    The cut off time for next day delivery will be 13:30 until further notice.

    We apologise for any inconvenience.

     

     

  • LloydsLink Online login screen 

     

     Calls to 0345 numbers will cost no more than a UK national rate call to ‘01/02’ numbers .

    0870 numbers: Calls provided by BT will be charged at up to 8 pence per minute at all times. A call set-up fee of 3 pence per call applies to calls from residential lines.

    Mobile and other providers' EUR(TM) charges may vary. Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

     

6/18/2021 9:23:50 AM