1) LloydsLink Online closure  

 02 September  

This Lloydslink Online service is closing later this year. We’ve contacted all service administrators to let them know. Please contact your administrator for further information or contact the Lloydslink helpdesk.

2) Payments to Canada and Bahrain     

01 July  

Both Canada and Bahrain require additional information when making payments.

Your payment will be rejected if this information is not included:

• Canada: must include the full beneficiary name, address and a transit code
  

  The transit code is 16 digits. Enter it in the 'Beneficiary Account Number' field. It starts with zero and looks like "0YYYXXXXXZZZZZZZ" where:

  YYY = Institution Code
  XXXXX = Routing Code
  ZZZZZZZ = Account Number



• Bahrain: must include a purpose of payment code 
   
  POP (purpose of payment) code. Enter it in the 1st line of the Payment reference field. You can find the list here: Purpose of payment codes for Bahrain 

3) PROTECT YOUR CARD READER CODES  

10 September  

Card reader codes allow you to make payments from your account.

We'll never ask for your RESPOND code by email, phone or when you log on.

 To help keep your business account safe, never share a RESPOND code with anyone.

 You can get more advice on how to keep your business safe on our Security Centre .

 You should report any scam attempts to the Online Helpdesk on:

0808 202 1390

For LloydsLink Online, select option 2 between 8am and 6pm. At any other time, it’s option 4.

or

+44 2074 812 614 from a mobile or from abroad.

4) HOW TO PROTECT YOUR PAYMENTS  

10 September  

If you set up Dual Approval, more than one person will need to approve a payment. This is a good way to protect your payments from scams.

To do this, your Service Administrator needs to turn off Self Approval and turn on Freeze Batch 

You can find a step by step guide on how they can do this here.