• Lloyds Logo
    • Call the LloydsLink online Help Desk

      0808 202 1390


    LloydsLink Service Messages


  • 1) LloydsLink Online closure New Message 

     02 September  

    This Lloydslink Online service is closing later this year. We’ve contacted all service administrators to let them know. Please contact your administrator for further information or contact the Lloydslink helpdesk.



    2) Payments to Canada and Bahrain New Message    

    01 July  

    Both Canada and Bahrain require additional information when making payments.

    Your payment will be rejected if this information is not included:

    • Canada: must include the full beneficiary name, address and a transit code

      The transit code is 16 digits. Enter it in the 'Beneficiary Account Number' field. It starts with zero and looks like "0YYYXXXXXZZZZZZZ" where:

      YYY = Institution Code
      XXXXX = Routing Code
      ZZZZZZZ = Account Number

    • Bahrain: must include a purpose of payment code 
      POP (purpose of payment) code. Enter it in the 1st line of the Payment reference field. You can find the list here: Purpose of payment codes for Bahrain 



    3) How to stay safe from scam pop-ups New Message    

    19 November  

    We’ll never: 

    • Call or email and ask for a RESPOND code.
    • Call or email for any online banking details.
    • Call or email and ask you to change or provide your full, memorable information.
    • Send an email with a link to a page that asks for your logon details.
    • Ask you to move money to another account.
    • Ask you to carry out a test payment online.

    You should report any scam attempts to the Online Helpdesk on: 0808 202 1390 

    For LloydsLink Online, select option 2 between 8am and 6pm. At any other time, it’s option 4.


    +44 2074 812 614 from a mobile or from abroad.

    4) How to stay safe from scam pop-ups New Message    

    19 November  

    How to manage user access

    To help stay safe from fraud, you should check user permissions as often as you can.

    If a user no longer needs access, you should:

    • delete them from the agreement
    • destroy their user card, if they have one.

    You can find out how to delete a user on our Security Centre. 



  • LloydsLink Online login screen 


     Calls to 0345 numbers will cost no more than a UK national rate call to ‘01/02’ numbers .

    0870 numbers: Calls provided by BT will be charged at up to 8 pence per minute at all times. A call set-up fee of 3 pence per call applies to calls from residential lines.

    Mobile and other providers' EUR(TM) charges may vary. Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.


12/3/2021 12:50:49 PM