1)  TravelLink - Travellers Cheques     

01 October  

From the 1st December 2020 American Express will stop issuing Travellers Cheques.

The last day we can accept orders through TravelLink will be 30th November 2020.

You will still be able to sell back or cash any Travellers Cheques you may have.

If you are happy with this change you can carry on using TravelLink as usual. If you want to cancel your TravelLink product please contact your Relationship Manager. 

There will be no charge to cancel the product.

2) How to stay safe from scam pop-ups     

09 April  

We’ll never: 

• Call or email and ask for a RESPOND code.
• Call or email for any online banking details.
• Call or email and ask you to change or provide your full, memorable information.
• Send an email with a link to a page that asks for your logon details.
• Ask you to move money to another account.
• Ask you to carry out a test payment online.

You should report any scam attempts to the Online Helpdesk on: 0808 202 1390 

For LloydsLink Online, select option 2 between 8am and 6pm. At any other time, it’s option 4.

or

+44 2074 812 614 from a mobile or from abroad.

3) How to protect your business     

09 April  

You can find out if your business needs to do more to stay safe from fraud with our Security Checklist. 
 

4) TravelLink - change to next day delivery cut off times     

19 October   

TravelLink service is fully available however it's been necessary to make a change to published cut off times.

The cut off time for next day delivery will be 13:30 until further notice.

We apologise for any inconvenience.