• How do I reactivate a User?

    Note: You can only reactivate a user if, as service administrator, you have administration rights for services accessed by the user.

    On the relevant user details screen click on Enable. 

    Confirm your request on the next screen.

    If the User has access to Payments or Payment BACS, you must authorise this request by generating a response password.

    If dual control has been chosen for any of the User's services, the request will appear in the inbox of the other service administrator(s) set up by your organisation for second approval and which, if appropriate will also require a response password.

10/28/2021 8:47:50 PM